Item - 2011.AU1.5

Tracking Status

  • City Council adopted this item on March 8, 2011 with amendments.
  • This item was considered by the Audit Committee on February 22, 2011 and adopted without amendment. It will be considered by City Council on March 8, 2011.

AU1.5 - 2010 Annual Report - Fraud and Waste Hotline

Decision Type:
ACTION
Status:
Amended
Wards:
All

City Council Decision

City Council on March 8 and 9, 2011, adopted the following:

 

1.                  City Council request the City Manager to ensure that ethics training, as recommended by the Auditor General in the 2006 and 2009 Annual Fraud and Waste Hotline reports, include guidance to all staff on what constitutes retribution and the importance of protecting employees who report allegations of wrongdoing.

 

2.         City Council request the Auditor General to review reporting practices related to the Fraud and Waste Hotline to ensure, to the best of his ability, that proper process is being followed, that leaks to media do not occur that may jeopardize due process, and that the reporting process is not impacted by undue political pressures; and that a report on this matter be submitted to the Audit Committee as soon as possible.

Background Information (Committee)

(January 18, 2011) 2010 Annual Report - Fraud and Waste Hotline
https://www.toronto.ca/legdocs/mmis/2011/au/bgrd/backgroundfile-35894.pdf
(January 18, 2011) Appendix 1 - 2010 Annual Report - Fraud and Waste Hotline
https://www.toronto.ca/legdocs/mmis/2011/au/bgrd/backgroundfile-35895.pdf

Motions (City Council)

1 - Motion to Amend Item (Additional) moved by Councillor Joe Mihevc (Carried)

That the Auditor General be requested to review reporting practices related to the Fraud and Waste Hotline to ensure to the best of his ability that proper process is being followed, that leaks to media do not occur that may jeopardize due process, and that the reporting process is not impacted by undue political pressures; and that a report on this matter be submitted to the Audit Committee as soon as possible.

Vote (Amend Item (Additional)) Mar-08-2011 12:22 PM

Result: Carried Majority Required - AU1.5 - Mihevc motion 1
Total members that voted Yes: 22 Members that voted Yes are Maria Augimeri, Ana Bailão, Shelley Carroll, Raymond Cho, Josh Colle, Janet Davis, Sarah Doucette, Paula Fletcher, Mary Fragedakis, Mike Layton, Chin Lee, Gloria Lindsay Luby, Josh Matlow, Pam McConnell, Joe Mihevc, Peter Milczyn, Gord Perks, Anthony Perruzza, Jaye Robinson, Karen Stintz, Adam Vaughan, Kristyn Wong-Tam
Total members that voted No: 16 Members that voted No are Paul Ainslie, Michelle Berardinetti, Gary Crawford, Vincent Crisanti, Mike Del Grande, Frank Di Giorgio, Doug Ford, Rob Ford, Doug Holyday, Norman Kelly, Mary-Margaret McMahon, Denzil Minnan-Wong, Frances Nunziata (Chair), Cesar Palacio, James Pasternak, Michael Thompson
Total members that were Absent: 7 Members that were absent are Glenn De Baeremaeker, John Filion, Mark Grimes, Giorgio Mammoliti, Ron Moeser, John Parker, David Shiner

Motion to Adopt Item as Amended (Carried)

Vote (Adopt Item as Amended) Mar-08-2011 12:23 PM

Result: Carried Majority Required - AU1.5 - Item as amended
Total members that voted Yes: 37 Members that voted Yes are Paul Ainslie, Maria Augimeri, Ana Bailão, Michelle Berardinetti, Shelley Carroll, Raymond Cho, Josh Colle, Vincent Crisanti, Janet Davis, Glenn De Baeremaeker, Frank Di Giorgio, Sarah Doucette, John Filion, Paula Fletcher, Doug Ford, Rob Ford, Mary Fragedakis, Doug Holyday, Mike Layton, Chin Lee, Gloria Lindsay Luby, Josh Matlow, Pam McConnell, Joe Mihevc, Peter Milczyn, Denzil Minnan-Wong, Frances Nunziata (Chair), Cesar Palacio, John Parker, James Pasternak, Gord Perks, Anthony Perruzza, Jaye Robinson, David Shiner, Karen Stintz, Adam Vaughan, Kristyn Wong-Tam
Total members that voted No: 5 Members that voted No are Gary Crawford, Mike Del Grande, Norman Kelly, Mary-Margaret McMahon, Michael Thompson
Total members that were Absent: 3 Members that were absent are Mark Grimes, Giorgio Mammoliti, Ron Moeser

Motion to Extend Speaking Time (Carried)

Speaker Nunziata proposed that Councillor Vaughan's speaking time be extended to that he could complete his remarks.

Vote (Extend Speaking Time) Mar-08-2011 11:44 AM

Result: Carried Majority Required - AU1.5 - Extend Councillor Vaughan's speaking time
Total members that voted Yes: 31 Members that voted Yes are Paul Ainslie, Maria Augimeri, Michelle Berardinetti, Shelley Carroll, Raymond Cho, Josh Colle, Gary Crawford, Vincent Crisanti, Janet Davis, Frank Di Giorgio, Sarah Doucette, Paula Fletcher, Rob Ford, Mary Fragedakis, Doug Holyday, Mike Layton, Gloria Lindsay Luby, Josh Matlow, Pam McConnell, Mary-Margaret McMahon, Joe Mihevc, Peter Milczyn, Frances Nunziata (Chair), Cesar Palacio, James Pasternak, Gord Perks, Anthony Perruzza, Jaye Robinson, Karen Stintz, Adam Vaughan, Kristyn Wong-Tam
Total members that voted No: 2 Members that voted No are Mike Del Grande, Norman Kelly
Total members that were Absent: 12 Members that were absent are Ana Bailão, Glenn De Baeremaeker, John Filion, Doug Ford, Mark Grimes, Chin Lee, Giorgio Mammoliti, Denzil Minnan-Wong, Ron Moeser, John Parker, David Shiner, Michael Thompson

AU1.5 - 2010 Annual Report - Fraud and Waste Hotline

Decision Type:
ACTION
Status:
Adopted
Wards:
All

Committee Recommendations

The Audit Committee recommends that City Council:

 

1.                  request the City Manager to ensure that ethics training, as recommended by the Auditor General in the 2006 and 2009 Annual Fraud and Waste Hotline reports, include guidance to all staff on what constitutes  retribution and the importance of protecting employees who report allegations of wrongdoing.

Origin

(January 18, 2011) Report from the Auditor General

Summary

In June 2000, Audit Committee requested that the Auditor General submit an annual report on the status of fraud and related matters.  This report represents the Auditor General’s tenth report on the activities of the Fraud and Waste Hotline program for the period of January 1, 2010 to December 31, 2010.

 

Since the Fraud and Waste Hotline Program was initiated in 2002, the Auditor General’s Office has handled over 4,200 complaints.  In 2010, the Auditor General’s Office received 573 complaints.  Over 56 per cent included at least two or more allegations.  This represents approximately 900 allegations received.

 

The Auditor General has previously reported on the importance of Whistleblower Protection in the 2006 and 2009 annual Fraud and Waste Hotline reports.  However, how the City manages the risk of retribution and protects Whistleblowers remains an area of concern for the Auditor General’s Office.

 

The 2006 report included a recommendation to provide guidance and training related to Whistleblower Protection.  The City Manager has implemented training entitled “Mission, Values and Ethics of the Toronto Public Service”, however, it does not provide specific guidance on whistleblower protection or retribution.

 

While the Auditor General’s Office is responsible for the operation of the City’s Hotline Program, management is responsible for ensuring employees who report allegations of wrongdoing may do so without reprisal.  The importance of protecting those who report wrongdoing should be conveyed to all City employees, through the training process previously recommended by the Auditor General.

 

The Auditor General will make a presentation on this item.

Background Information

(January 18, 2011) 2010 Annual Report - Fraud and Waste Hotline
https://www.toronto.ca/legdocs/mmis/2011/au/bgrd/backgroundfile-35894.pdf
(January 18, 2011) Appendix 1 - 2010 Annual Report - Fraud and Waste Hotline
https://www.toronto.ca/legdocs/mmis/2011/au/bgrd/backgroundfile-35895.pdf

Motions

Motion to Adopt Item moved by Councillor Doug Holyday (Carried)
Source: Toronto City Clerk at www.toronto.ca/council