Item - 2017.EX25.3
Tracking Status
- City Council adopted this item on May 24, 2017 without amendments.
- This item was considered by Executive Committee on May 16, 2017 and was adopted with amendments. It will be considered by City Council on May 24, 2017.
- See also Item MM38.13
EX25.3 - City of Toronto Multilingual Information Provisions Policy
- Decision Type:
- ACTION
- Status:
- Adopted
- Wards:
- All
City Council Decision
City Council on May 24, 25 and 26, 2017, adopted the following:
1. City Council adopt the Multilingual Information Provisions Policy, attached as Attachment 1 to the report (April 27, 2017) from the City Manager.
2. City Council rescind the Multilingual Services Policy, effective August 2, 2017, when the Multilingual Information Provisions Policy comes into force.
3. City Council direct the Director, 311 Toronto to report back to City Council in 2018, on a potential outreach strategy, including the resources required, and associated costs and benefits, to inform and educate the public about interpretation services offered through 311 Toronto.
4. City Council request the City Manager, in consultation with City Divisions, to develop the necessary procedures and communication materials in both print and digital to operationalize the Policy and adjust related City policies, practices and guidelines for consistency.
Background Information (Committee)
https://www.toronto.ca/legdocs/mmis/2017/ex/bgrd/backgroundfile-103523.pdf
Attachment 1 - City of Toronto Multilingual Information Provisions Policy
https://www.toronto.ca/legdocs/mmis/2017/ex/bgrd/backgroundfile-103524.pdf
Attachment 2 - Multilingual Services Policy Review Survey Results
https://www.toronto.ca/legdocs/mmis/2017/ex/bgrd/backgroundfile-103525.pdf
Motions (City Council)
Vote (Adopt Item) May-24-2017 2:03 PM
| Result: Carried | Majority Required - EX25.3 - Adopt the item |
|---|---|
| Total members that voted Yes: 31 | Members that voted Yes are Jon Burnside, John Campbell, Shelley Carroll, Joe Cressy, Janet Davis, Glenn De Baeremaeker, Justin J. Di Ciano, Frank Di Giorgio, Sarah Doucette, John Filion, Paula Fletcher, Michael Ford, Mary Fragedakis, Mark Grimes, Stephen Holyday, Jim Karygiannis, Chin Lee, Giorgio Mammoliti, Josh Matlow, Pam McConnell, Mary-Margaret McMahon, Joe Mihevc, Denzil Minnan-Wong, Frances Nunziata (Chair), Cesar Palacio, James Pasternak, Gord Perks, Anthony Perruzza, Jaye Robinson, Neethan Shan, David Shiner |
| Total members that voted No: 0 | Members that voted No are |
| Total members that were Absent: 13 | Members that were absent are Paul Ainslie, Maria Augimeri, Ana Bailão, Christin Carmichael Greb, Josh Colle, Gary Crawford, Vincent Crisanti, Michelle Holland, Norman Kelly, Mike Layton, Michael Thompson, John Tory, Kristyn Wong-Tam |
EX25.3 - City of Toronto Multilingual Information Provisions Policy
- Decision Type:
- ACTION
- Status:
- Amended
- Wards:
- All
Committee Recommendations
The Executive Committee recommends that:
1. City Council adopt the Multilingual Information Provisions Policy, attached as Attachment 1 to the report (April 27, 2017) from the City Manager.
2. Subject to the adoption of Recommendation 1, City Council rescind the Multilingual Services Policy, effective August 2, 2017, when the Multilingual Information Provisions Policy comes into force.
3. City Council direct the Director of 311 to report back to City Council in 2018, on a potential outreach strategy, including the resources required, and associated costs and benefits, to inform and educate the public about interpretation services offered through 311.
4. City Council request the City Manager, in consultation with City Divisions, to develop the necessary procedures and communication materials in both print and digital to operationalize the Policy and adjust related City policies, practices and guidelines for consistency.
Origin
Summary
In 2015, City Council requested the City Manager to report back on an updated City of Toronto Multilingual Policy. This report recommends an updated multilingual policy - The City of Toronto Multilingual Information Provisions Policy.
Respecting the linguistic diversity of Toronto's residents, the updated Policy helps to ensure that the City's information reaches residents, keeps them informed and engaged, and that City resources for translation and interpretation are used effectively. The City of Toronto Multilingual Information Provisions Policy establishes principles and criteria for translation and interpretation of information about City of Toronto's services, programs and engagement activities.
Background Information
https://www.toronto.ca/legdocs/mmis/2017/ex/bgrd/backgroundfile-103523.pdf
Attachment 1 - City of Toronto Multilingual Information Provisions Policy
https://www.toronto.ca/legdocs/mmis/2017/ex/bgrd/backgroundfile-103524.pdf
Attachment 2 - Multilingual Services Policy Review Survey Results
https://www.toronto.ca/legdocs/mmis/2017/ex/bgrd/backgroundfile-103525.pdf
Speakers
Councillor Janet Davis
Motions
That recommendation 4 be amended to read as follows:
"4. City Council request the City Manager, in consultation with City Divisions, to develop the necessary procedures and communication materials in both print and digital to operationalize the Policy and adjust related City policies, practices and guidelines for consistency."