Community Development and Recreation Committee

Meeting No. 6   (Special)   Contact Kelly McCarthy, Committee Administrator
Meeting Date Wednesday, July 20, 2011
  Phone 416-397-7796
Start Time 9:30 AM
Location Committee Room 1, City Hall
  Chair   Councillor Giorgio Mammoliti  





Ward: All 

Core Service Review
Committee Decision

The Community Development and Recreation Committee deferred this item to the September 14, 2011 meeting of the Community Development and Recreation Committee to permit the following things to occur:


1.         The consideration of the City Manager's report on the core service review, user fee review, and service efficiency studies as they pertain to services within the Committee's mandate, once they are officially released to the public.


2.         The relevant Division Heads report to the September 14, 2011 meeting of Community Development and Recreation Committee meeting on the service implications of the service reductions proposed by KPMG.


3.         The establishment of a subcommittee to conduct four regional consultations in each of the four community council regions in accordance with the following terms of reference:


i.          The subcommittee is established for the purpose of reviewing the recommendations of the Core Service Review, the City Manager's report on the Core Service Review and the User Fee Review (if it is ready by September 12, 2011); the subcommittee will obtain public input on these reviews through four public hearings and advise the Community Development and Recreation Committee on these matters.


ii.         The members of the subcommittee include: Councillors Janet Davis, Kristyn Wong-Tam and Joe Mihevc.


iii.        The subcommittee will report to the Community Development and Recreation Committee.


iv.        The subcommittee will begin its work as soon as possible and end with its submission to the Community Development and Recreation Committee on September 14, 2011.


v.         The reason the Community Development and Recreation Committee cannot do this work is that it is not meeting until September 14, 2011; and transparency and accountability demand that the public have a chance to comment on the Community Development and Recreation recommendations of the City Manager's report.


vi.        The City Clerk's Office will staff the subcommittee within existing resources.


and further:


vii.       That all members of Council be invited to attend the service review subcommittee consultations.


viii.      That staff from the relevant Community Development and Recreation Committee divisions be requested to be in attendance at the meetings.


ix.        That the City Manager be requested to provide a summary of the input of the public consultation to the Community Development and Recreation Committee meeting of September 14, 2011 and then to the September 19, 2011 Executive Committee meeting to inform its deliberations.


4.         That the City Manager report to the September 14, 2011 meeting of the Community Development and Recreation Committee on the following:


a.         The Gordon Cleveland report on quality in Toronto child care centres, and other research on factors that contribute to quality child care.


b.         Additional information related to the City of Toronto directly operated child care centres including the profile of children/families, locations, the licensed capacity, factors to be considered when comparing the costs of directly-operated and purchased programs, and other information that clarifies the factual content of the KPMG report on Children's Services.


c.         Whether and how the KPMG reported standards address need/demand, quality, public accountability, and social impacts of options identified.


d.         The City's intergovernmental strategy to address the cost-sharing shortfall for programs that fall under the Community Development and Recreation Committee.


e.         Additional information on Toronto Long Term Care Homes and Services including:


i.          The legislative restrictions related to the transfer or sale of municipal LTC homes.


ii.         Available beds/clients served and wait lists for residential care and community based programs.


iii.         OMBI benchmarks of Toronto LTC homes.


iv.        A profile of residents in Toronto LTC homes.


v.         Awards received by Toronto LTC homes.


vi.        Other general information/research about quality and accountability in the municipal and non-profit LTC homes sector.


vii.       Any other information that clarifies the factual content of the KPMG report on LTC homes.


f.          An update on actions taken to express City Council’s intention to revoke the Property Tax Deferral Agreement with nine Private Golf Courses including:


i.          City Council’s appeals against the assessment of these golf courses that are undervalued with a view to having their assessment increased to highest and best uses;


ii.         City Council’s willingness to terminate the deferred assessment agreements with the clubs; and


iii.        A developed strategy to convince the clubs to terminate these agreements.


g.         A comprehensive strategy with feasibility details for consideration to eliminate the growing gap between demand and supply in social housing; and to ensure that the service standard is on par or exceeds other North American jurisdictions comparable in demographic composition.


h.         Strategies to implement KPMG’s identified key opportunities to divert homeless individuals into expanded social housing, Streets to Homes and alternative programs; and to give homeless people higher priority in accessing social housing by expanding support for the Streets to Homes initiatives to reduce the need for costly shelters and emergency services.


i.          Options to eliminate Toronto’s homelessness by incorporating the cost analysis and its benefits that was derived from Shelter, Support and Housing Administration’s post-occupancy survey of clients that shows those housed permanently improve significantly and also reduces the use of costly shelter and emergency services.


j.          Strategies for alternative financing to expand and improve supportive services and social housing assets including the issuances of community development and social housing bonds, and new social finance models including the creation of city-owned and -operated financial services.


k.         The possibility of recovering the full costs of the City's child care provisions from the Province.


l.          The possibility of integrating Toronto Fire Services and Toronto EMS.


m.        The potential for re-negotiating the City of Toronto's partnership with the Provincial and Federal governments regarding the provision of funding and services for immigrants.


n.         Revisiting our relationship with the Provincial and Federal governments on shelters, rooming houses and supportive housing.


5.         Before the September 14, 2011 Community Development and Recreation Committee meeting:


a.         The General Manager, Children's Services forward the summary and any recommendations related to Children's Services contained in the September 19, 2011 Executive Committee Report to all purchase of service child care centres, to parents in City directly-operated centres, the Toronto Child Care Advisory Committee, parents applying for or waiting for fee subsidies, and post this on the City Children's Services website.


b.         The General Manager, Long-Term Care Homes and Services, forward a summary of the September 19, 2011 Executive Committee Report to the Long-Term Care Homes and Services Advisory Committee, and the Home Advisory Committee, Volunteer Advisory Committee, and Family Committee in each long-term care home, and other stakeholder groups such as Meals on Wheels, Concerned Seniors, Toronto Seniors Forum and the Ontario Association of Non-Profit Homes and Services for Seniors (OANHSS).


6.         That the Community Development and Recreation Committee consider requesting City Council to:


a.         Communicate with the provincial government and request that they immediately negotiate and sign a bilateral affordable housing agreement with the federal government as per the July 2011 Federal-Provincial-Territorial Affordable Housing Agreement;


b.         Urge the Province to immediately allocate to Toronto its share of the federal-provincial funding; and


c.         Direct Toronto’s Affordable Housing Office staff to begin public and stakeholder consultations immediately to determine the priorities for the new Federal and Provincial housing investments to dramatically reduce the all-time record length of Toronto’s affordable housing waiting list, recorded at 79,218 households as of June 2011.

Decision Advice and Other Information

The following gave presentations to the Community Development and Recreation Committee:


- Joe Pennachetti, City Manager, on the Service Review Program

- KPMG on the City of Toronto Core Service Review Project:

- Craig Fossay, Partner, Advisory Services

- Glen Sloutsky, Senior Manager, Advisory Services, Performance & Technology Services

- Brian V. Bourns, Advisory Services, Public Sector

(July 13, 2011) Report from the City Manager

The purpose of this report is to transmit the Core Service Review Summary and Service Profiles prepared by KPMG LLP and the results of the public consultation, for consideration by Standing Committees at special meetings scheduled between July 18, 2011 and July 28, 2011.  Service Profiles of the City's governance functions and the City's agencies will be considered by Executive Committee on July 28, 2011.  The City Manager will report further on the Core Service Review to the Executive Committee at its September 19, 2011 meeting, including providing comments on recommendations coming forward from the Special Standing Committee meetings.


The Service Review Program includes: a Core Service Review that examines which services the City should be delivering, Service Efficiency Studies that examine service levels and how specific City services are delivered to ensure the most efficient and cost-effective service delivery, and a User Fee Review that examines all user fees currently in place to determine the extent to which they are fair and collect the full cost of providing the service.


The Service Review Program is being undertaken in 2011 in preparation for the 2012 Budget Process.  In 2011, the City will set the foundation for its services and service levels to establish the basis for multi-year planning and service delivery to meet its budgetary objectives in 2012 and beyond.

Background Information
(July 13, 2011) Report from the City Manager on the Core Service Review

(July 7, 2011) Appendix A, Part 1 - KPMG Final Report to the City Manager

(July 13, 2011) Appendix A, Part 2 - KPMG Standing Committee Summary, Community Development and Recreation

(July 13, 2011) Appendix B - Core Service Review, Public Consultation

(July 20, 2011) Presentation from the City Manager on the Service Review Program: Core Service Review

(July 20, 2011) Presentation from KPMG on City of Toronto Core Service Review Project

(July 15, 2011) E-mail from Amanda Crocker (CD.New.CD6.1.1)
(July 15, 2011) E-mail from Matt MacLennan (CD.New.CD6.1.2)
(July 15, 2011) E-mail from Theresa Molnar (CD.New.CD6.1.3)
(July 16, 2011) E-mail from Hector Catre (CD.New.CD6.1.4)
(July 17, 2011) E-mail from Lisa Rumiel (CD.New.CD6.1.5)
(July 17, 2011) E-mail from G. Turner (CD.New.CD6.1.6)
(July 18, 2011) Letter from Noulmook Sutdhibhaslip, Executive Director, Asian Community Aids Services ACAS (CD.New.CD6.1.7)
(July 18, 2011) Letter from Martha Friendly, Executive Director, Childcare Resource and Research Unit (CD.New.CD6.1.8)
(July 19, 2011) E-mail from Fern Mosoff and Paul Magder (CD.New.CD6.1.9)
(July 19, 2011) Submission from Community Recreation For All (CD.New.CD6.1.10)
(July 12, 2011) Letter from John Tory, Chair, The Greater Toronto CivicAction Alliance  (CD.New.CD6.1.11)
(July 20, 2011) Letter from Keith Hambly, Executive Director, Fife House Foundation (CD.New.CD6.1.12)
(July 19, 2011) E-mail from Karen Sun, Executive Director, Chinese Canadian National Council Toronto Chapter (CD.New.CD6.1.13)
(July 19, 2011) Submission from Rob Howarth, Executive Director, Toronto Neighbourhood Centres (CD.New.CD6.1.14)
(July 20, 2011) Letter from Ann Dembinski, President, CUPE Local 79 (CD.New.CD6.1.15)
(July 18, 2011) Letter from Margaret Chow, Chair, Board of Directors, Asian Community AIDS Services (CD.New.CD6.1.16)
(July 19, 2011) Letter from Michael Shapcott, Director, Housing and Innovation, The Wellesley Institute (CD.New.CD6.1.17)
(July 20, 2011) Letter from Jutta Mason, The Centre for Local Research Into Public Space (CD.New.CD6.1.18)
(July 19, 2011) E-mail from Indro Bhattacharyya (CD.New.CD6.1.19)
(July 19, 2011) E-mail from Mary Cowper-Smith (CD.New.CD6.1.20)
(July 20, 2011) E-mail from Kathryn Dickson (CD.New.CD6.1.21)
(July 20, 2011) Submission from Linsey MacPhee, Manager, Toronto Drop-In Network (CD.New.CD6.1.22)
(July 20, 2011) Submission from Jennifer Arango, Toronto Women's City Alliance (CD.New.CD6.1.23)
(July 20, 2011) Submission from Kevin Wickham, St. Stephen's Community House (CD.New.CD6.1.24)
(July 20, 2011) Letter from Ann Dembinski, President, CUPE Local 79 (CD.New.CD6.1.25)
(July 20, 2011) Letter from Ann Dembinski, President, CUPE Local 79 (CD.New.CD6.1.26)
(July 20, 2011) E-mail from Daniel Kolpatzik and Tisha Alam (CD.New.CD6.1.27)
(July 20, 2011) Letter from Miguel Avila, Latin America Tenant Association (CD.New.CD6.1.28)
(July 20, 2011) Submission from Laurel Rothman (CD.New.CD6.1.29)
(July 20, 2011) E-mail from Gina Burton (CD.New.CD6.1.30)
(July 20, 2011) Submission from Michelle St-Amour, Civic and Environment Commissioner, Graduate Students' Union, University of Toronto (CD.New.CD6.1.31)
(July 20, 2011) Submission from Mary T. Hynes, Chair, Older Women's Network (Ontario) (CD.New.CD6.1.32)
(July 20, 2011) Submission from Peter Frampton, The Learning Enrichment Foundation (CD.New.CD6.1.33)
(July 20, 2011) Submission from Greg Dower, Toronto HIV/Aids Network (CD.New.CD6.1.34)
(July 20, 2011) E-mail from Maria Cruz (CD.New.CD6.1.35)
(July 20, 2011) Letter from Zeenat Janmohamed, Executive Director, The Atkinson Centre (CD.New.CD6.1.36)
(July 20, 2011) Report from Ontario Institute for Studies in Education (CD.New.CD6.1.37)
(July 20, 2011) Submission from Social Planning Toronto (CD.New.CD6.1.38)
(July 20, 2011) Report from Mothers for Childcare, How Child Care in Toronto Fails Mothers (CD.New.CD6.1.39)
(July 20, 2011) Submission from Beth Wilson, Housing Action Now (CD.New.CD6.1.40)
(July 20, 2011) Report from Pubic Interest Strategy and Communications Inc. (CD.New.CD6.1.41)
(July 20, 2011) Submission from Geordie Dent, Executive Director, Federation of Metro Tenants' Associations (CD.New.CD6.1.42)
(July 20, 2011) Submission from Karen Pitre, Toronto Sports Council (CD.New.CD6.1.43)
(July 20, 2011) Submission from John Campy, Executive Director, Social Planning Toronto (CD.New.CD6.1.44)
(July 20, 2011) Submission from Christian Morgan (CD.New.CD6.1.45)
(July 20, 2011) Submission from Robert Stewart (CD.New.CD6.1.46)

Helen Spitzer
Sarah Robin
Christina Fernandes, Community Member
Kevin Wickham, Volunteer, St. Stephen's Community House
Michael Rosenberg
Janet Bojti, Campaign 4Public Education
Rob Howarth, Executive Director, Toronto Neighbourhood Centre
Petr Varmuza
Linsey MacPhee, Toronto Drop-In Network
Jennifer Arango, Administrative Coordinator,Toronto Women's City Alliance and Community Recreation for All
Mary T.  Hynes, Network Chair, Older Women's Network
Sarah Blackstock, Director of Advocacy and Communications, YWCA Toronto, A Turning Point for Women
Peter Frampton, Executive Director, The Learning Enrichment Foundation
Jane Mercer, Toronto Coalition for Better Child Care
Bruce Kidd, Professor, Faculty of Physical Education and Health, University of Toronto
Keith Hambly, Executive Director, Fife House, HIV/AIDS Service Sector, Housing
Amy Katz
Greg Downer, Service Access Manager, Toronto PWA Foundation
Vivian McCaffrey, Executive Assistant, Government Relations, Elementary Teachers' Federation of Ontario
Zeenat Janmohamed, Executive Director, Atkinson Centre, University of Toronto
Michael Perlman, Associate Professor, University of Toronto
Robert Cerjanec, Vice-President, Operations Federation of Students
Melissa Palermo, Vice-President Education, Ryerson Students' Union (RSU) Local 24 Canadian Federation of Students
Tim  Maguire, First Vice-President, CUPE Local 79
Marten Holdenried, CUPE Local 416
David Kidd, Community Liaison, Toronto and York Region Labour Council
Michael Krashinsky, Professor of Economics, University of Toronto
Miguel Avila, Latin American Tenant Association
Francine Dick
Michelle St-Amour, Graduate Students' Union, University of Toronto
Christian Morgan
Jonah Schein
Charlotte Scott-McGarva
Alexandra Mandelis, Organizer, Mothers for Child Care
Lesley Johnston, Social Planning Toronto Research
Amanda Penrice, Coalition Coordinator, Middle Childhood Matters Coalition
Patricia Hunt, Executive Director, FSID
Robert Stewart
Edward Lantz, ACORN
Micheal Monastyrslys, CELOS
Nivethan Amirthalingam, St. James Town Youth Council
Anika Ahmed, St. James Town Youth Council
Rehnuma Alam, St. James Town Youth Council
Sarena Sairan, SNAP Program Director, St. Leonard's Society of Toronto
Sarah Davey, Toronto Women's City Alliance
Susan Gapka, Tenants for Social Housing
Ed Kennedy, Associate President, Toronto Professional Fire Fighters' Association
Andrea Demchuk, Toronto Sports Council
Sean Meagher
Geordie Dent, Executive Director, Federation of Metro Tenants' Associations
Karen Pitre, Chair, Toronto Sports Council
Rob Shirkey
John Campey, Social Planning Toronto
Mark Ferguson, President, TECU CUPE Local 416
Linda Legault, Directrice des programmes/Program Director, Les Centres d'Accueil Heritage
Beth Wilson, Senior Researcher, Social Planning Toronto
Cindy Brownlee, Director, Education Equity, Student Association of George Brown College

Meeting Sessions
Session Date Session Type Start Time End Time Public or Closed Session
2011-07-20 Morning 9:39 AM 12:30 PM Public
2011-07-20 Afternoon 1:43 PM 9:16 PM Public
Members were present for some or all of the time period indicated.
Date and Time Quorum Members
09:39 AM - 12:30 PM
(Public Session)
Present Present: Maria Augimeri, Janet Davis, Giorgio Mammoliti (Chair), Josh Matlow, Joe Mihevc, Kristyn Wong-Tam
Also present (non-members): Shelley Carroll, Mike Del Grande, Sarah Doucette, Paula Fletcher, Mike Layton, Mary-Margaret McMahon, Frances Nunziata, Gord Perks, Adam Vaughan.
01:43 PM - 09:16 PM
(Public Session)
Present Present: Maria Augimeri, Janet Davis, Giorgio Mammoliti (Chair), Josh Matlow, Joe Mihevc, Kristyn Wong-Tam
Also present (non-members): Sarah Doucette, Paula Fletcher, Mike Layton, Gord Perks, Adam Vaughan