Item - 2013.EX32.3

City Council on June 11, 12 and 13, 2013, adopted the following:

1.         City Council authorize the City Manager and the Executive Director, Human Resources to lead the development of a labour relations and collective bargaining strategy for the City and its agencies going forward, in consultation with City agencies, and report the strategy to the City's Employee and Labour Relations Committee for approval in principle.

2.         City Council, following approval in principle of the strategy by the City's Employee and Labour Relations Committee, request the City Manager and the Executive Director, Human Resources to bring forward the strategy to the relevant agency boards, or the Labour Relations Committees of the boards under delegated authority, for their consideration and approval.

3.         City Council refer the following shared service opportunities to the City Manager to commence implementation in 2014 and to report further as required:

a.         Share generic training and learning functions;

b.         Coordinate and standardize common health and safety functions;

c.         Enhance the use of the City’s Internal Audit Division for compliance, assurance and business risk consulting services by agencies that do not have their own audit resources;

d.         Establish a Quality Assurance Centre of Excellence to leverage tools, templates and specialized skills, coordinate work plans and share best practices; and

e.         Continue to rationalize the City stores and increase direct delivery of consumable goods and automate P2P (purchase to pay) processes.

4.         City Council request the City Clerk to provide as a best practice, the City’s online submission application for Freedom of Information requests to interested agencies when it becomes available.

5.         City Council request the Chief Corporate Officer to work with the Chief Executive Officers of the Toronto Transit Commission and Toronto Parking Authority regarding the possibility of the City providing lessor services to their agencies.

6.         City Council request the City Manager and Deputy City Manager and Chief Financial Officer, to work with the Chief Executive Officers of the Toronto Transit Commission and Toronto Parking Authority, to insure the Toronto Transit Commission and the Toronto Parking Authority under the City’s insurance for non-specialized policies and exclusive of claims, where the City is able to provide similar coverage for a lower cost and report further as required.

7.         City Council refer the following shared service opportunities to the City Manager for further due diligence and consultation with City agencies and report back to Executive Committee with a multi-year shared service implementation plan and after consideration by boards of affected City agencies:

a.         Share procurement of common goods and services and implement strategic sourcing;

b.         Standardize human resource information systems and share payroll and benefits administration;

c.         Share common information technology infrastructure with a focus on infrastructure management, data management and storage;

d.         Rationalize information technology applications;

e.         Coordinate real estate contract and vendor management through an information technology platform; and

f.          Establish a change management centre of excellence to support the implementation of shared services and other major City change initiatives.

8.         City Council request the City Clerk, in consultation with the City Manager and the Chief Information Officer, to include in the Information Management Strategy for the City, a plan to transition to managing digital records and phased-in implementation to include City agencies.

9.         City Council request that this report be forwarded to the boards of the agencies included in the Shared Service Study for their consideration.

10.       City Council request the Toronto Police Services Board to implement the shared service recommendations outlined in the report through all available budgetary and administrative tools.